Patient Satisfaction Survey

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Protection of personal data

This survey is fully anonymous. Your name, phone number or any identifying/health information is neither collected nor stored.

When you first contacted our clinic, how quickly did you receive answers to your questions?

When you first contacted our clinic, how quickly did you receive answers to your questions?

Before your visit, how clear and sufficient did you find the information provided about your treatment?

Before your visit, how clear and sufficient did you find the information provided about your treatment?

How understandable did you find the treatment plan and pricing presented to you?

How understandable did you find the treatment plan and pricing presented to you?

How easy and well-organized did you find the process of booking your appointment?

How easy and well-organized did you find the process of booking your appointment?

How satisfied were you with the way you were welcomed upon arriving at our clinic?

How satisfied were you with the way you were welcomed upon arriving at our clinic?

How would you rate the speed and organization of the registration and admission procedures?

How would you rate the speed and organization of the registration and admission procedures?

How reasonable did you find the waiting time before your treatment?

How reasonable did you find the waiting time before your treatment?

How would you rate the overall cleanliness and tidiness of our clinic?

How would you rate the overall cleanliness and tidiness of our clinic?

How did you find the hygiene and sterilization standards of the treatment rooms?

How did you find the hygiene and sterilization standards of the treatment rooms?

How would you rate your doctor's knowledge and professional approach?

How would you rate your doctor's knowledge and professional approach?

How sufficient did you find your doctor's explanation of the treatment process, procedures, and possible risks?

How sufficient did you find your doctor's explanation of the treatment process, procedures, and possible risks?

How satisfied were you with the quality of the treatment you received?

How satisfied were you with the quality of the treatment you received?

How would you rate the attention, care, and consideration given to your comfort during treatment?

How would you rate the attention, care, and consideration given to your comfort during treatment?

How would you rate the attention and support your patient coordinator provided throughout the process?

How would you rate the attention and support your patient coordinator provided throughout the process?

If you used the interpreter service, how satisfied were you in terms of communication and clarity?

If you used the interpreter service, how satisfied were you in terms of communication and clarity?

How did you find the planning and organization of the treatment process from start to finish?

How did you find the planning and organization of the treatment process from start to finish?

If you used our transfer and accommodation services, how would you rate the comfort and organization of these services?

If you used our transfer and accommodation services, how would you rate the comfort and organization of these services?

How would you rate your overall experience at Ömer Istanbul Dental Clinic, considering your likelihood of choosing us again and recommending us?

How would you rate your overall experience at Ömer Istanbul Dental Clinic, considering your likelihood of choosing us again and recommending us?

Not at all likelyExtremely likely